
Confidentiality and Support
Social work services in Australia play a pivotal role in supporting individuals, families, and communities to enhance well-being and address challenges. These services are delivered by qualified professionals who provide counseling, information, and referrals to other support services.
Conversations with social workers are confidential, ensuring a safe environment for individuals to discuss their concerns. They can also arrange interpreters for non-English speakers to facilitate effective communication.

Accessing Social Work Services
Services Australia: Offers social work services that include counseling, information, and referrals. Individuals can contact a social worker by calling the same number used for Centrelink inquiries and requesting to speak with one.
Australian Association of Social Workers (AASW): Provides a "Find a Social Worker" tool to locate qualified professionals based on specific needs and location.
Healthcare Settings: Hospitals and community health centers often have social workers on staff to assist patients with various needs.